ZoomSphere's communication guy. Helping to grow our incredible digital marketing and social media tool one message at a time.
Many of our clients produce a LOT of content on a daily basis. Large media organisations like Hearst and Czech Televison, which rely on ZoomSphere to manage their social media, require large amounts of time to post each update from their website. They needed a way to make this easier and we responded! We have […]
ZoomSphere users have grown accustomed to integrating their Customer Care modules with their social media marketing activities. It’s easy to manage incoming messages and keep track of whether one has been resolved or if still needs attention. Each message is managed and ultimately archived from your stream of inquiries . The process is simple and […]
Great news from ZoomSphere HQ is that Facebook Reactions data is now included in our Analytics Module! Less than 3 weeks after it was launched globally by Facebook we became the first digital marketing tool to include statistics for all six emojis. We previously wrote how Reactions are a great way for brands to find […]
The Basics Facebook finally released their 6 ‘Reaction’ emojis last week and all users should now see them. As you scroll your newsfeed you will see the ‘Like’ button as a call to action on every post and this will still be the default reaction, but holding down (mobile) or hovering over (web) the ‘Like’ button will reveal the other […]
SocialSnap is fast and fun social media news from ZoomSphereTV! Episode 5 this week reveals that Facebook made something special to help small groups of users, Snapchat’s new feature, Telegram’s amazing growth, what the new app Being let’s you do on Instagram, new Twitter features, YouTube bought another platform, and ads are coming to a popular messaging service.
Great news for all publishing brands that use Facebook with the announcement that the platform will be opening up it’s ‘Instant Articles‘ feature for publishers of all sizes. From the 12th of April, coinciding with the F8 Developer conference, the feature rich addition can be used to provide an immersive content experience like never before […]
We added a new feature to ZoomSphere – a dedicated CRM section! Up until now the CRM cards were accessed only via the Customer Care Module but now they have their very own home in the platform.