The Official Blog kolaaas

Author: Chris Hague

ZoomSphere's communication guy. Helping to grow our incredible digital marketing and social media tool one message at a time.

Publish content from any RSS Feed automatically!

Many of our clients produce a LOT of content on a daily basis. Large media organisations like Hearst and Czech Televison, which rely on ZoomSphere to manage their social media, require large amounts of time to post each update from their website. They needed a way to make this easier and we responded! We have […]

May 23, 2016

content marketing

New ways to manage your social media messages

ZoomSphere users have grown accustomed to integrating their Customer Care modules with their social media marketing activities. It’s easy to manage incoming messages and keep track of whether one has been resolved or if still needs attention. Each message is managed and ultimately archived from your stream of inquiries . The process is simple and […]

April 20, 2016

We’re first with Facebook Reactions analytics!

Great news from ZoomSphere HQ is that Facebook Reactions data is now included in our Analytics Module! Less than 3 weeks after it was launched globally by Facebook we became the first digital marketing tool to include statistics for all six emojis. We previously wrote how Reactions are a great way for brands to find […]

March 14, 2016

Facebook Reactions: The E-Spot for Brands!

The Basics Facebook finally released their 6 ‘Reaction’ emojis last week and all users should now see them. As you scroll your newsfeed you will see the ‘Like’ button as a call to action on every post and this will still be the default reaction, but holding down (mobile) or hovering over (web) the ‘Like’ button will reveal the other […]

March 1, 2016

SocialSnap: Social Media News (Episode 5)

SocialSnap is fast and fun social media news from ZoomSphereTV! Episode 5 this week reveals that Facebook made something special to help small groups of users, Snapchat’s new feature, Telegram’s amazing growth, what the new app Being let’s you do on Instagram, new Twitter features, YouTube bought another platform, and ads are coming to a popular messaging service. 

February 24, 2016

ZoomSphere’s Customer Care Results! (infographic)

If you already use ZoomSphere then you’ll know that we have a neat help feature built into the tool – the little question mark in the bottom right of the screen. When one of our customers clicks this, it opens a chat window and our Customer Support Team is notified on their desktop, mobile, and […]

February 23, 2016

Facebook’s ‘Instant Articles’ opening for all publishers

Great news for all publishing brands that use Facebook with the announcement that the platform will be opening up it’s ‘Instant Articles‘ feature for publishers of all sizes. From the 12th of April, coinciding with the F8 Developer conference, the feature rich addition can be used to provide an immersive content experience like never before […]

February 19, 2016

SocialSnap – Social Media News (Episode Four)

SocialSnap is fast and fun social media news from ZoomSphereTV! Enjoy Episode Four with social media news from Instagram, Google+, YouTube Red, and Twitter! 

February 17, 2016

Twitter IS changing its timeline!

On the 6th of February Twitter’s Jack Dorsey reacted to the user meltdown over rumours of timelines changing from reverse chronological order to an algorithm format (a la Facebook). Dorsey was very specific in putting the rumours to rest, perhaps too specific …

February 15, 2016

SocialSnap – Social Media News (Episode Three)

SocialSnap is fast and fun social media news from ZoomSphereTV! Enjoy Episode Three with stories from Facebook Reactions, Twitter GIFS, and Instagram account switching! 

February 11, 2016

5 Tips To Optimise Facebook Images For Content Marketing

Working in social media marketing requires a multitude of skills. It requires a specific attitude to being social and the ability to create strategies that establish relationships with individuals. The basis of a good strategy is the ability to relate to a specific set of circumstances and convey this information effectively. And images are one of the best ways to achieve this.

February 10, 2016

We’ve upgraded our CRM!

We added a new feature to ZoomSphere – a dedicated CRM section! Up until now the CRM cards were accessed only via the Customer Care Module but now they have their very own home in the platform.

February 5, 2016

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