Clients are used to their traditional tools (very likely Excel) and to bring them to using new one might be the problem. But! As your clients still plays an important role in your content management process – approval, their cooperation is irreplaceable.
In ZoomSphere we pay a lot of attention to make thinks clear at the very first sight. But as it is massive system, it might be confusing for the newbies. 🙂 I have made a tiny Publisher guide for them, to not get lost.
Let’s begin with a dashboard or workspace. Client might have permission to see only the Publisher and Customer Care module, the rest is for you and I would rather not let the client looking at Analytics or Monitoring results. Why would he needs you then?
Welcome in the Publisher module.
And what to do with a post?
Many many thanks for your attention. For more information, do not hesitate to contact me directly at firstname.lastname@example.org