But! Clients are used to their traditional tools (very likely Excel) and to bring them to using new one might be the problem.

In ZoomSphere we pay a lot of attention to make thinks clear at the very first sight. But as it is a massive system, it might be confusing for the newbies. 🙂 I have made a tiny Publisher guide for them, to not get lost.

Let’s begin with a dashboard or workspace. A client might have permission to see only the Publisher and Customer Care module, the rest is for you and I would rather not let the client looking at Analytics or Monitoring results. Why would he needs you then?

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Welcome in the Publisher module.

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And what to do with a post?

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Many many thanks for your attention. For more information, do not hesitate to contact me directly at igor@zoomsphere.com