We have been talking a lot about our Customer Care Module lately and for good reason – it can save brands time in managing the messages they receive on social media. ZoomSphere is the responsible solution for managing customers on social media because every message is accounted for. Every comment, direct message, mention, and tweet sent can be tracked, assigned, and even privately commented on. The module is designed so teams can collaborate on responses and manage customer workflows effectively.
Each Customer Care Module also delivers powerful analytics on the data behind the message and the messager. Scroll the infographic below to see what you can start doing for your customers and you brand today!